Advice For Tenants

We want to find you a home
At Ray White Mt Gravatt our dedicated team is focused on finding you a property. All of our properties can be seen on our website, alternativelly please contact our office to register on our prospective tenant database with weekly updates by phoning (07) 3347 3888 or email

Once you have found the home
It is essential that each person who wishes to reside in the property complete an application form in full. (See our application form available on our website). Ensure you have witnessed the lease agreement for that particular property – this is available from our office. If you haven’t witnessed the lease please contact our office to do so.

Office Hours
Our office is open Monday – Friday 8.30am – 5.00pm and Saturdays 9.00am – 2.00pm (Closed Sunday & Public Holidays). Should you wish to see your property manager, please contact our office to make an appointment time that is suitable for both parties on 07 3347 3888.

Electricity, Gas and Telephone 
It is your responsibility to have all agreed services at the property placed in your name and to arrange a final meter reading prior to vacating. Contact numbers for these services are:

  • Energex 131 253
  • Telstra 132 200
  • Origin Energy 132 461
  • Optus 133 345

Only the people originally included on your application and approved by the owner are allowed to reside at the property permanently. If a new tenant wishes to replace an existing tenant or be added to the lease, they are required to go through the same tenant approval process. Tenancy applications forms are available from our website, please have them fill this out and submit to our office. Applications are subject to the owner’s decision to approve or decline.

Unless a pet is specifically approved on your lease, pets will not be allowed at the property without prior approval. Please note that in the majority of unit complexes the Body Corporate do not allow pets.

As stated in your Tenancy Agreement, you are responsible for the lawns and gardens unless specified beforehand. This means watering, weeding, trimming and mowing. Seek advice from your property manager before removing any plants or pruning large bushes/trees, and take note of relevant water restrictions. We are happy to recommend a garden maintenance tradesperson if you would like to accept responsibility for costs.

Keys to the property will be handed over once all monies are paid in full, the lease signed by all parties and lease start date has commenced. We keep a spare set of keys in the office. Should you lose your keys or have locked yourself out you may collect our set during office hours. After hours our recommended locksmith may be contacted at cost to you, the tenant.

For further advice please phone or email your property manager.